Determining LTV:CAC in the age of land & expand

Exec summary B2B SaaS companies are increasingly deploying land & expand distribution strategies. While land & expand works well for customer acquisition, it can create headache for one of SaaS’s favorite metrics. The original LTV:CAC formula doesn’t hold up for companies with land & expand motions. And the alternative method suggested of using a discounted… Continue reading Determining LTV:CAC in the age of land & expand